From rapidly changing customer behavior to logistics issues, retail businesses across the globe are affected by COVID-19. Here’s an infographic displaying the challenges faced by the retail industry, and how new technologies are helping retail brands run the business smoothly and keep the ‘economy’ rolling. … Read More
DigitalEQ
Top Tech Trends That Are Redefining CX In E-commerce For The Year 2021
The Covid-19 pandemic has put e-commerce at the absolute forefront of retail, across product categories. According to the Salesforce Q1 Shopping Index, in 2020, e-commerce businesses are witnessing twice the sales from 2019. Country-wide lockdowns and the fear of contracting … Read More
